Privacy Policy
Last updated: August 2026
Overview
A320 Pilot Hub ("we", "us", "our") provides a technical study platform for A320 pilots. This policy explains what information we collect when you use our website and product, why we collect it, and the choices you have.
Information we collect
We collect information in three ways:
- Account information — name, email address, and password (stored encrypted) when you create an account.
- Usage data — questions answered, session length, accuracy by system, and similar study activity, used to power your progress dashboard.
- Billing information — for paid plans, payments are processed by a third-party payment provider. We do not store full card numbers on our servers.
How we use your information
- To provide, maintain, and improve the study platform.
- To personalise your progress tracking and recommendations.
- To send account, billing, and product-related communications.
- To detect, prevent, and address technical issues or misuse.
We do not sell your personal information.
Cookies
We use essential cookies to keep you signed in and remember your preferences. Where we use analytics cookies, they are limited to understanding aggregate product usage and are never used to build advertising profiles.
Data sharing
We share information only with service providers who help us run the platform (for example, hosting and payment processing), under confidentiality obligations, or when required by law.
Data retention
We retain account and study data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required for legal or accounting purposes.
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us using the details below.
Children's privacy
A320 Pilot Hub is intended for aspiring and current commercial pilots and is not directed at children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be announced on this page with an updated revision date.
Contact
Questions about this policy or your data? Email us at support@a320pilothub.com.